The medical assistant will have various job duties under the direct supervision of the Physician and Registered Nurse.Responsibilities
- Preparing patients for examinations and take a history and vital signs.
- Explain all procedures to residents
- Collect specimens and send to lab
- Clean exam rooms in between and after patients
- Assist in scheduling any testing if resident needs assistance
- Take EKGs
- Change dressings
- Order supplies
- Greet residents
- Answer phones
- Assist in scheduling follow-up appointments
- Updating, filing and preparing next day charts
- Performs selected clerical and administrative duties, and assists physicians as part of the care team
- Checks patients in and out, verifies insurance/benefit coverage and collects copays and/or payment toward account balances at the time of service.
- Ensures that a new patient information sheet is filled out on all patients annually and that necessary information changes are made at each visit
- Maintains the computerized appointment schedule; schedules appointments and ensures patients receive appointment reminders, hospital procedures and/or surgeries following office protocol; advises medical staff and patients of scheduling changes; and maintains a record of physician schedules and days off to avoid scheduling conflicts.
- Assists in managing the patient referral process
- Records information on logs, ledgers and deposits accurately and neatly and copies logs and records as needed
- Files patient charts and records
- Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes faxes
- Participates in educational activities and programs
- Prepares for and reports at meetings as required
- Maintains office supplies, and notifies management of problems
- Maintains strict confidentiality; and treats staff, physicians, patients and visitors with respect
- Performs other related work as required
- Maintain daily scanning and patient recalls
- Performs selected nursing and administrative duties, and assists physicians as part of the clinical care team
- Conducts pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results and correspondence and determines needed services per practice protocol
- Confers with physician regarding any incomplete patient tests/consults or other incomplete orders prior to patient visit
- Prepares patients for examination and treatment by escorting them from the waiting area to the exam room and taking histories and vital signs
- Prepares, cleans and maintains exam and treatment rooms
- Gives injections, venipuncture, procedures such as assisting with EKG\u2019s, X-rays, OB/GYN exams and treadmills as needed; and provides other patient care services under direction of the supervising physician.
- Maintains sample medication records, administers medication upon physician order and responds to medications requests per practice protocol
- Prepares and maintains clinical supplies and equipment
- Triages and responds to patient communications with practice policy
- Assists with scheduling tests and treatments, pre-certifying patients for hospital care and/or procedures, and processing referrals to other providers
- Coordinates care with disease management or case management programs
- Contributes to the development of policies and procedures
- Participates in professional development activities and maintains professional affiliations
- Creates, maintains, copies, and files patient files, records, and other information as needed
- Complies and condenses technical and statistical data for reports and records
- Maintains strict confidentiality
- Treats staff, physicians, visitors and patients with dignity and respect
- Performs other related work as required
High school graduate or GED
One year experience in a physician\u2019s office or equivalent combination of training and experience.
Licenses and Certifications:
Certified Medical Assistant Required
CPR Certification Required
Required Knowledge and Skills:
Some knowledge of CPT and/or ICD-9 coding preferred
Working knowledge of office procedures, organizational policies and procedures, systems and office management practicesPhysical Demands
Works in a normal physician office environment with frequent exposure to sick or injured patients.
Daily potential for exposure to blood and/or body fluids.
Sitting — Rarely
Standing/Walking — Continuously
Kneeling/Stooping — Occasionally
Bending/Climbing — Occasionally
Reaching above shoulder, at waist or below waist — Occasionally
Lifting/Pushing or Pulling up to 40 pounds — Occasionally
Lifting/Pushing or Pulling over 40 pounds — Occasionally
Typing/Filing — Frequently
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.